WooDoo - Despegar Channel


Connection guide

Connecting Despegar with the Channel Manager



1. To connect the Despegar channel with our WooDoo Channel Manager, just a few simple steps.

First, go to WOODOO section in the WuBook extranet:


↳ Useful link: WuBook/WooDoo > WooDoo > Channels




You will be in front of a screen splitted in half: on the left, you have section YOUR CHANNELS to manage your own portals/OTAs, while on the right there is AVAILABLE CHANNELS, that is the menu where you can add new booking portals to be connected.


2. Click on the + next to AVAILABLE CHANNELS: a list of all integrated OTAs with WooDoo (i.e. potentially connectable to our Channel Manager) will appear.

Select Despegar from the channels list and click on the small orange + next to its name:




Despegar Channel will now be added to the YOUR CHANNELS column.


3. Click on Despegar name:



A screen will open: enter requested credentials provided by the OTA specifically for connecting the Channel Manager.
Then there will be a window indicating that the activation is in progress, and that the request is being processed.

You will have to wait for the channel to be activated. As soon as it is ready for configuration, you will receive a notification via email. Now logout and login from your WuBook account and return to the channel page (Woodoo-Channels-Despegar).

Click now on CONFIGURE and YES, I WANT TO RECONFIGURE THIS CONNECTION:




4. Now scroll down to the ROOM ASSOCIATION section. Here, associate to each room created with Despegar the corresponding WuBook room and save.

NB: The same room should not be associated more than once in this table.



5. You will now find a second table, in which you have to specify different occupancy prices. Next to each room, associate for each occupancy a WuBook room from which the prices will be calculated.

If you want to always send same price for different occupancies, then you can always associate the same room. If you wish different prices, you can create in WuBook virtual rooms with different prices depending on the occupancy (which can also be derived from each other by anchorage), so that you can associate them in this table.

☞ Docs: Virtual rooms

☞ Docs: Anchorage - Derivated rooms prices



Once finished, click on SAVE ASSOCIATION


6. Once saved, go down to the section RATES MANAGEMENT. Here you can associate the rate plan and the WuBook restriction plan with which you are going to sell on Despegar.




7. If you want, you can enter prices for extra guests in the table.





8. Lastly scroll down to the section PREFERENCES and click on Save.

If you want the closures you set in WUBOOK RESTRICTIONS plan to always be respected and prevails over any restriction plan, leave the tick.




9. At this point, Despegar configuration will be finalized and in WOODOO CHANNELS section you will notice the central green icon to the right of the channel, a symbol meaning that the channel is correctly configured and active:





Channel activation is a procedure that can be done independently by WuBook users, but if it has been a long time since your training and even if with following directions in this page you do not feel confident to proceed, ask for assistance to WuBook staff that will assist you competently during the process.

☞ Docs: How to ask for assistance





Reconfiguration guide



Reconfigure Despegar



1. To reconfigure the Despegar channel, it just takes few simple steps.

First, you need to go to WOODOO-Channels section and click on Despegar name Despegar:




2. Leave the page with current configuration open and open another page where you will carry out the reconfiguration. In this way you will be able to copy the old mapping, adding only the new room/rate.

Now click on CONFIGURE and click on YES, I WANT TO RECONFIGURE THIS CONNECTION:




3. Now scroll down to the ROOM ASSOCIATION table. Here, associate to each room created with Despegar the corresponding WuBook room and save.

If you have added a new room with Despegar, you will find it in this table and you  have to associate it with the corresponding WuBook room.
NB: The same room should not be associated more than once in this table.

Once finished, click on SAVE.




4. Now you will find a second table, where you have to specify different occupancies prices. Next to each room, for each occupancy associate a WuBook room from which prices will be calculated.

If you want to always send the same price for different occupancies, then you can always associate the same room. If you wish different prices, you can create in WuBook virtual rooms with different prices depending on the occupancy (which can also be derived from each other by anchorage), so that you can associate them in this table.


☞ Docs: Virtual rooms

☞ Docs: Anchorage - Derivated rooms prices



Once finished, click on SAVE ASSOCIATION




5. After saving, go down to RATES MANAGEMENT section. Here you can associate the rate plan and WuBook restriction plan with which you are going to sell on Despegar.

If you have added a new pricing plan with Despegar, you will find it in this table and you have to associate it with the corresponding WuBook price list and WuBook restriction list.

When you are done, click on SAVE.





6. If you want to manage daily prices for extra guests, you can click on the button DETECT, otherwise continue.




7 Lastly, scroll down the screen to the section PREFERENCES and click on SAVE.




At this point, you have finished reconfiguring Despegar and in WOODOO-Channels section you will see the green gear next to Despegar, a symbol meaning that the channel is correctly active and configured:




if with following directions in this page you do not feel confident to proceed, ask for assistance to WuBook staff that will assist you competently during the process.


☞ Docs: How to ask for assistance


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