ZaK F.A.Q. - How to create a new reservation?

There are several ways on Zak to enter a direct booking (for example when a customer calls you by phone or write an email or shows up directly at the property):


1. YouBook

2. Planner

3. Reservation detail

4. Rack


Please Note: if you are switching from WooDoo to ZaK and you already have reservations on WooDoo, you can avoid entering them manually in ZaK one by one. They can be downloaded automatically after activating the connection between ZaK and WooDoo:


☞ Docs: Zak - Connection between ZaK and WooDoo


1. YouBook



You can access YouBook from the following section:


↳ Link :  ZaK > Reservations > YouBook


But it is also accessible from the quick links on the right side of the page:




If you want to learn more about YouBook, click on the link below:

☞ Docs: Zak - YouBook: how to insert reservations manually


2. Planner


You can also enter a new reservation from the Planner. By clicking on an empty box, a data entry window will automatically open with a pre-selected check-in date and room (those you clicked on):


↳ Link: ZaK > Reservations > Planner




The FAST RESERVATION section gives you two possibilities:

- FAST SAVE: just enter name and surname to immediately save the reservation and see it on the Planner. You can also choose whether or not to send the voucher to the guest via email. You can enter further info later, at any time.


- YOUBOOK: it leads to the YouBook page (the one mentioned in point 1). Here you can enter every detail of the reservation and send the voucher to the guest.


If you also see the NEW RESERVATION section, please note that it redirects you to an outdated section, using Fragments and Rates Plans as a pricing system. We will soon remove permanently that section. Please in this case read the documentation below:

☞ Docs: Zak - New reservation - OBSOLETE SECTION


The CLOSE ROOM section allows you to remove a room from the sale without creating a reservation:



3. Reservation detail


If you've already created a reservation, you can add more rooms inside the reservation detail, even for different periods. Just click on the + button at "ROOMS" section, select the dates, and then click on "PROCEED" to go on:


☞ Docs: ZaK - Reservation detail





4. Rack


You can also enter a new reservation from the Rack section. Just click on the room and then on NEW RESERVATION to open the reservation box. It's the same as the Planner, with the FAST RESERVATION and CLOSE ROOM sections:


↳ Link: ZaK > Reservations > Rack





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