ZaK F.A.Q. - How to handle deposits?

What does the law require?


If a customer books and pays an advance on their stay, the law requires a document to be issued: the deposit invoice.

The deposit received must appear in the Balance for the year in which it was received, so it is important to record it immediately. In addition, the final invoice issued must show the total of the bill, from which the advance payment invoiced must be subtracted.

ZaK has a specific document type for the payment on account invoice. Let's see how it works below.



How to proceed on ZaK?



First, you need to access the reservation details and record the deposit payment in the "PAYMENTS" section. In the following example, the total amount of the reservation is 160€ and the guest has already paid a deposit of 60€:

☞ Docs: ZaK - Reservation detail

☞ Docs: ZaK F.A.Q. - How to record a payment?





At this point, you can click on the "INVOICES" section and issue the invoice for the 60€ deposit. Remember to choose the specific document type (Deposit Invoice):


☞ Docs: ZaK F.A.Q. - How to issue an invoice?




In the "Description" section of the document you're issuing, remember to specify in the "Total" field the deposit amount (60€) and confirm by clicking enter:



You can now proceed with the issuing. ZaK will report 60€ as already paid and invoiced, and 100€ still to be paid.



What to do when the guest settles the bill?



When you receive the difference (100€) from the guest, you must record 100€ in the "PAYMENTS" section, so that the total payment is 160€ (100+60).  Click now on the "INVOICES" section and proceed by issuing a normal invoice.

Now in the "Description" section you will automatically find the total amount and the deposit already deducted. Therefore, no manual intervention will be necessary, just proceed with the issue:




In this way, you have correctly issued the deposit and balance invoice. The "Unpaid" will be 0€, so it will disappear:




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