F.A.Q. - Mobile Apps

ZaK app F.A.Q. - I do not receive reservation notifications

If you haven't received a reservation notification in the app, first make sure you're not inside the app: in that case you won't see the notificati...

ZaK app F.A.Q. - How to change the room of a reservation?

With ZaK's app, modifying a reservation is very simple and fast! To change the room you have two possibilities, let's have a look!Changing rooms fr...

ZaK app F.A.Q. - How to change the dates of a reservation?

With the ZaK app, editing a reservation is very simple and fast! To edit the dates of a reservation, first click on the PLANNER section at the bott...

ZaK app F.A.Q. - How to cancel a reservation?

With the ZaK app, you can cancel a reservation in a few simple steps! First, click on the PLANNER section at the bottom and search for the reservat...

ZaK app F.A.Q. - How to check-in and check-out guests?

With the ZaK app, marking customers as arrived or departed is very quick and easy! First, click on the MOVEMENTS section at the bottom. Here, under...

ZaK app F.A.Q. - How to register guest personal data?

With the ZaK app, you can record guest personal data from your smartphone! Simply click on the PLANNER section at the bottom, and then click on a r...

ZaK app F.A.Q. - How to add more guests in a room?

With ZaK's app, you can quickly add more than one guest to your reservations! You need to click on the PLANNER section at the bottom and click on t...