F.A.Q. - Mobile Apps

ZaK - Mini Site: Domain

Once configured all your Mini Site (layout, contents, pages, etc), you're ready to officially publish it!Remember that first you can see a preview ...

ZaK - Mini Site: Settings

At the following section you need to configure the basic settings of your Mini Site:↳ Useful Link: ZaK > Sales > Mini Site > SettingsLangu...

ZaK - Mini Site: Social and Messaging

This section allows you to configure both your contacts and social media. You can reach it from the following link:↳ Useful Link: ZaK > Sales &g...

ZaK app F.A.Q. - I do not receive reservation notifications

If you haven't received a reservation notification in the app, first make sure you're not inside the app: in that case you won't see the notificati...

ZaK app F.A.Q. - How to change the room of a reservation?

With ZaK's app, modifying a reservation is very simple and fast! To change the room you have two possibilities, let's have a look!Changing rooms fr...

ZaK app F.A.Q. - How to change the dates of a reservation?

With the ZaK app, editing a reservation is very simple and fast! To edit the dates of a reservation, first click on the PLANNER section at the bott...

ZaK app F.A.Q. - How to cancel a reservation?

With the ZaK app, you can cancel a reservation in a few simple steps! First, click on the PLANNER section at the bottom and search for the reservat...

ZaK app F.A.Q. - How to check-in and check-out guests?

With the ZaK app, marking customers as arrived or departed is very quick and easy! First, click on the MOVEMENTS section at the bottom. Here, under...

ZaK app F.A.Q. - How to register guest personal data?

With the ZaK app, you can record guest personal data from your smartphone! Simply click on the PLANNER section at the bottom, and then click on a r...

ZaK app F.A.Q. - How to add more guests in a room?

With ZaK's app, you can quickly add more than one guest to your reservations! You need to click on the PLANNER section at the bottom and click on t...

ZaK app F.A.Q. - The app is not working: what to do?

If the ZaK app is not working properly (e.g. it crashes or you can't access it or you can't work on it), there could be several causes. Let's see b...