F.A.Q. - ZaK

How to make a quote

ZaK allows you to make quotes for you cusotmers and decide whether or not to occupy the room availability.All quotes, i.e., reservations within the...

How to create a new reservation

There are several ways on Zak to enter a direct booking (for example when a customer calls you on the phone or shows up directly at the property).1...

How to check-in your guests

There are several ways to check in your guests. You can access the section Reservations > Reception. where you will find the list of all the res...

How to record a payment

ZaK allows you to record the payments you receive so that you can keep track of them. You can register a Payment in several ways: from t...

Issuing the fiscal document of a reservation

To issue tax documents through ZaK you need to activate and configure the invoice pluginโ†ณ Useful link: Auth Factory > Zak (PMS) > Settings &g...

How to issue an invoice

ZaK allows you to issue a reservation invoice starting from the reservation detail.โ˜ž Docs: How to issue a reservation invoice โ˜ž Docs: Reservat...

Invoice numbering

Zak numbers your invoices automatically and progressively. The system will warn you in case of double numbering. If you delete an issued invoice, t...

How to manage electronic invoices

Zak generates and sends electronic invoices.To use this feature, simply configure and enable e-Invoicing. You can do it by clicking on the followin...

How to issue a credit note

To issue a credit note, you need to access the details of the relevant invoice.You can display your invoices are in the Reservation detail or throu...