How to create a new reservation

There are several ways to enter a reservation in ZaK:

1) Starting from an existing reservation you can assign multiple reservations to the same customer, in case he/she needs to book multiple rooms.
You will have to click on the + button in the Rooms section, select the dates and then click on the arrow.

In the tab on the left you can specify whether the person making the reservation is also a guest.  You can search by name of the customer and check if he/she has already been registered at your property. Click on the edit icon (blue pencil) and search among the registered contacts or create a new contact through the " Define a new customer" button.

↳ Useful Link : Auth Factory > Zak (All-in-One) > Reservations




2) You can enter a new reservation from the Rack section: click on the room box and then click on > New Reservation.


↳ Useful Link: Auth Factory > Zak (All-in-One) > Reservations > Rack



3) You can enter a new reservation directly from the Planner. By clicking on an empty box, a box will open for quick entry of the reservation data.


↳ Useful Link: Auth Factory > Zak (All-in-One) > Reservations > Planner



4) You can also insert a reservation from " YouBook". Through the Quick menu on the right, clicking on YouBook, you can access the insert panel.  The Customer section allows you to define the reservation/guest, only the surname and first name fields are mandatory. However, we strongly recommend you, at least when possible, to collect as much information as possible for future needs.


↳ Useful Link: Auth Factory > Zak (All-in-One) > Reservations > YouBook


If the customer has already stayed at your property, previous reservations will be shown when entering the name.



In the column > Available Products you can select the products. In the right column you can find a Resume of your selections: this is the right place to review and insert new reservation data, such as Check-in time, information about Agencies and Companies, Cancellation rule and Board. Once you have entered your reservation data click on the > BOOK button to confirm your reservation.  At this point a reservation code will be generated. In any case, even after confirming you can change the occupancy and customize the price.



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