Knowledge BaseWooDoo - Online Reception
Pending reservations on WooDoo
"Deferred" or "pending" reservations are requests for availability. They are not confirmed or guaranteed reservations. Availability will be complie...
Online Reception - WooDoo
Online reception is the WuBook booking system that will be reachable from your website. It is the sequence of steps that the customer visiting your...
Set a cancellation policy - WooDoo
The cancellation policy governs the penalties applied in case of No Show or cancellations made without adequate advance notice. It is a text that i...
How to configure the Reservation model - WooDoo
By reservation model we mean how a customer who books with WooDoo can guarantee and confirm his/her reservation. It is configured from ONLINE RECEP...
Payment Gateway - WooDoo
WooDoo allows you to request immediate payment of the full amount or a percentage as confirmation of the reservation, directly from the online rece...
Rooms Images - WooDoo
During the booking process, the customer can see pictures of your rooms. Images are very important: a beautiful picture can make the difference! Yo...
Extra and Reductions - WooDoo
An Extra is a product/service that can be bought by your customer during the booking process together with the stay. Here are some examples of poss...
Special Offers - WooDoo
To promote your rooms on the internet, it might be a good strategy to offer them at a discounted price directly on your website by creating a S...
Customised messages - WooDoo
It is often a good idea to inform potential guests of your property about reservation and accommodation conditions. For example: " pets are not all...
Bids: submit your price - WooDoo
Bids is a tool that allows customers to suggest a price for their stay at your property. You have to decide whether to accept the proposal or not. ...
Maximum advance (days) - WooDoo
The WooDoo rate plans and restrictions, as well as the rooms default data, define values over an unlimited time. It means that the prices and the d...
Boards - WooDoo
With WooDoo you can sell your accommodations from your Booking Engine, with different treatments (boards): Half Board, Full Board, No Board and Bed...
Packages - WooDoo
A "package" is a predefined stay with any additional supplements with a total all-inclusive cost. The customer who books from WooDoo will be able t...
City Tax - WooDoo
The WooDoo booking system calculates and automatically adds the City Tax to the amount of a reservation.☞ Docs: Online ReceptionThe feature can be ...
Mandatory costs - WooDoo
These are additional costs that will be added to the amount of direct WooDoo reservations. They are shown in the online reception, only in the last...
Room Services - WooDoo
To assign the services to the rooms in the online booking reception, use the following section of the control panel: Rates - Rooms - room detail. O...
Feedbacks - WooDoo
Allowing the customer visiting your site to read the reviews left by previous guests, increases the effectiveness of your WooDoo Booking Engine. ☞ ...
Promo Codes - WooDoo
Many properties work with business clients: companies that usually book one or more rooms for their employees. For this category of customers you c...
Installing the Booking Engine Widget in your Site - WooDoo
The customer who visits the website of your property can interact with widgets or a booking button to open the online reception and book a stay. It...
Multi property Booking Engine - WooDoo
If you manage multiple properties and have a website from which you want to promote them all, you can set up a booking system that involves all you...