Knowledge BaseWooDoo - Online Reception
Online Reception - WooDoo
Online reception is the WuBook booking system that will be reachable from your website. It is the sequence of steps that the customer visiting your...
Set a cancellation policy - WooDoo
The cancellation policy governs the penalties applied in case of No Show or cancellations made without adequate advance notice. It is a text that i...
How to configure the Reservation model - WooDoo
By reservation model we mean how a customer who books with WooDoo can guarantee and confirm his/her reservation. It is configured from ONLINE RECEP...
Payment Gateway - WooDoo
WooDoo allows you to request immediate payment of the full amount or a percentage as confirmation of the reservation, directly from the online rece...
Rooms Images - WooDoo
During the booking process, the customer can see pictures of your rooms. Images are very important: a beautiful picture can make the difference! Yo...
Extra and Reductions - WooDoo
An Extra is a product/service that can be bought by your customer during the booking process together with the stay. Here are some examples of poss...
Special Offers - WooDoo
To promote your rooms on the internet and increase your direct reservations, it might be a good strategy to offer them at a discounted price on y...
Promo Codes - WooDoo
Many properties work with business clients: companies that usually book one or more rooms for their employees. For this category of customers you c...
Pending reservations on WooDoo
"Deferred" or "pending" reservations are requests for availability. They are not confirmed or guaranteed reservations. Availability will be complie...
Customised messages - WooDoo
It is often a good idea to inform potential guests of your property about reservation and accommodation conditions. For example: " pets are not all...
Bids: submit your price - WooDoo
Bids is a tool that allows customers to suggest a price for their stay at your property. You have to decide whether to accept the proposal or not. ...
Maximum advance (days) - WooDoo
The WooDoo rate plans and restrictions, as well as the rooms default data, define values over an unlimited time. It means that the prices and the d...
Boards - WooDoo
With WooDoo you can sell your accommodations from your Booking Engine, with different treatments (boards): Half Board, Full Board, No Board and Bed...
Packages - WooDoo
A "package" is a predefined stay with any additional supplements with a total all-inclusive cost. The customer who books from WooDoo will be able t...
City Tax - WooDoo
The WooDoo booking system calculates and automatically adds the City Tax to the amount of a reservation.☞ Docs: Online ReceptionThe feature can be ...
Mandatory costs - WooDoo
These are additional costs that will be added to the amount of direct WooDoo reservations. They are shown in the online reception, only in the last...
Room Services - WooDoo
To assign the services to the rooms in the online booking reception, use the following section of the control panel: Rates - Rooms - room detail. O...
Feedbacks - WooDoo
Allowing the customer visiting your site to read the reviews left by previous guests, increases the effectiveness of your WooDoo Booking Engine. ☞ ...
Installing the Booking Engine Widget in your Site - WooDoo
The customer who visits the website of your property can interact with widgets or a booking button to open the online reception and book a stay. It...
Multi property Booking Engine - WooDoo
If you manage multiple properties and have a website from which you want to promote them all, you can set up a booking system that involves all you...