Como emitir una Nota de Crédito

To issue a credit note, you need to access the details of the relevant invoice.
You can display your invoices are in the Reservation detail or through the document search tool in the Payments > Documents section of Zak.

↳ Useful Link: Auth Factory > Zak (All-in-One) > Payments > Documents

☞ Docs: Reservation detail

☞ Docs: Issuing the fiscal document of a reservation

On the ZaK page of the invoice detail, you will find the "Credit note" button at the top right.


Each credit note is associated with an invoice. You can select the amount to reverse by choosing the specific invoice costs.



The credit note header is the same as the relevant invoice. Like all other tax documents, credit notes are available in the Payments > Documents section.
If you have enabled electronic invoicing, the credit notes will also be provided with the XML file, and you can send them to the SDI.

☞ Docs: How to manage electronic invoices




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