Zak - Despegar Channel

    Before activating the channel, please read the introduction to connections, where you can find preliminary operations and essential warnings:

    ☞ Docs: ZaK - Tips for Channel Manager activation


    To know before proceeding


    • The restrictions that ZaK updates for Despegar are: closure, no check-in/out, min/max stay, ota limit, availability modifier
    • Min and max advance must be set on Despegar Extranet
    • If you have rates/promo managed with Despegar (not xml), you will still find in ZaK their reservations. But please make sure that the room assigned by ZaK is correct.
    • Cancellation policy: ZaK shows the policy sent by Despegar.
    • Board: ZaK detects it from Despegar, according to codes associated with each channel board.

    1. Add the channel


    First, you need to acquire the channel by clicking on the +. Click on the link below and follow the instructions in the next steps:

    ↳ Link : Zak > Sales > Channels > Channels


    2. Enter your Property ID


    Once added, click on the channel name (Despegar) to configure it.

    At the bottom of the page you can enter the property ID provided by Despegar and the currency. Then click on "PROCEED":



    3. Despegar authorization


    Now you need to authorize WuBook to connect with Despegar. To complete the operation you need to log in to your Despegar Extranet. Once inside, click on "General Settings" and then on "Channel Manager Connections".

    Now click on "Add Channel Manager / PMS":

    ＠ Web: Extranet Despegar.com




    Now select WuBook as your Channel Manager, accept the terms and conditions, then save.

    At this point, Despegar will generate a User Name and Password for you. You can save them and click "Accept":




    4. Mapping rooms and rates


    ! Before mapping rooms and rates, if you have Despegar reservations not listed in ZaK, you have to manually submit, so that your availability will be correct and you won't risk overbooking.

    ☞ Docs: ZaK - YouBook: how to create reservations manually


    At this step go back to Despegar channel in ZaK and refresh the page. You may have to wait few minutes. Now you can find in the "PRODUCTS" section the rooms you previously created with Despegar, times various selling rates.

    Initially the sale on Despegar is closed for security. You now have to associate each Despegar room/rate to the corresponding ZaK product/rate. Purple products are those ones not associated and therefore closed. As you gradually associate them, they will turn blue, which means their sale is managed by ZaK.

    In order to associate a product, click on the white icon next to it:




    Now choose the ZaK product and rate to be associated with that Despegar product/rate. By clicking on the MAP button, ZaK will start to update that room/rate, sending to the channel prices, restrictions and availability you've set on your ZaK Tabla:



    At any time, you can quickly close the sale of a room with a single click. In the PRODUCTS section, just click on with icon with the red X. This will cancel the association and the Despegar room/rate will return to purple. You can re-join it at any time:


    5. Connection finalization


    Finally the connection between Despegar and ZaK is completed and starting from now ZaK will update prices, restrictions and availability.


    Can I manage additional room occupancy from ZaK?


    If you'd like to sell your rooms with other occupancy (1, 2, 3, 4, etc. persons) you must contact Despegar. Tell them the occupancy you want for each room and the specific price variations.

    It's not possible to manage the occupancy with ZaK, this operation must be done on Despegar side.

    Tags
    despegar
    Published