F.A.Q. - WuBook

Visualizar los n煤meros de la tarjeta de cr茅dito

For security reasons, the credit card details issued by guests to guarantee reservations are protected by a special password. You can display the n...

Ofertas especiales y tarifas m煤ltiples

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Overbooking - WooDoo

Overbooking means receiving reservations when no rooms are available. The WuBook system / channel manager WooDoo, has among its tasks to minimize t...

Oferta no reembolsable - Wubook

Each special offer can be activated on your online reception for direct sales from your website. It can also be activated on one or more OTA bookin...

隆Aumente las reservas directas!

Las reservas directas son las que entran a trav茅s del motor de reservas de la p谩gina web de la propiedad. Estas reservas tienen un menor grado de i...

C贸mo hacer una cotizaci贸n con Youbook

It may happen that a customer interested in your property contacts you directly (by phone or email). In this case WuBook allows you to send a quote...

I do not receive the new reservation email notifications.

The problem is normally due to the settings of the antispam email manager or the configuration "Do not send voucher by email" in the "Reservati...

No puedo ver ni guardar ning煤n dato

If it happens that you are unable to view data on your control panel WuBook / Woodoo or fail to save modifications because you cannot see the c...

Datos err贸neos de las reservas

It may happen that bookings are supplemented with data that does not match the data on the OTA extranet.In this case, it may be useful to check the...

Reservas perdidas - integraci贸n fallida

This is the case when you have received a reservation on one of your OTAs, but this is not present in the Channel Manager, not even in error.This m...

Allotment

Sometimes OTAs require allotments. But, what is an allotment? It means that some OTAs require you to give them the right to sell some ro...

How put on your website lower prices than the OTA

The WooDoo channel manager allows you to manage the OTA different rates in a very flexible way. Generally, each OTA has a "standard" pric...

OTA misalignment

In case of a misalignment between the calendar values of an OTA and the WuBooK values managed by the Channel Manager Woodoo, you have to follow the...