F.A.Q. - WuBook

Consulter les numéros de cartes de crédit

For security reasons, the credit card details issued by guests to guarantee reservations are protected by a special password. You can display the n...

Offres spéciales et tarifs multiples

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Overbooking - WooDoo

Overbooking means receiving reservations when no rooms are available. The WuBook system / channel manager WooDoo, has among its tasks to minimize t...

Offre non remboursable

Each special offer can be activated on your online reception for direct sales from your website. It can also be activated on one or more OTA bookin...

Augmentez les réservations directes !

Direct bookings are those that enter through the booking engine from the property's website. These bookings have a lower degree of intermediation a...

Comment faire un devis avec Youbook

It may happen that a customer interested in your property contacts you directly (by phone or email). In this case WuBook allows you to send a quote...

Je ne peux pas visualiser/enregistrer les données

If it happens that you are unable to view data on your control panel WuBook / Woodoo or fail to save modifications because you cannot see the c...

Données de réservation incorrectes

It may happen that bookings are supplemented with data that does not match the data on the OTA extranet.In this case, it may be useful to check the...

Réservations manquantes - erreurs d'intégration

This is the case when you have received a reservation on one of your OTAs, but this is not present in the Channel Manager, not even in error.This m...

OTA misalignment

In case of a misalignment between the calendar values of an OTA and the WuBooK values managed by the Channel Manager Woodoo, you have to follow the...