Bids is a tool that allows customers to suggest a price for their stay at your property. You have to decide whether to accept the proposal or not. The reservation is therefore not guaranteed by credit card and is "waiting for approval".
↳ Useful Link: Auth Factory > WuBook/WooDoo > Online Reception > Basic >Bids System
☞ Docs: Online Reception
You can disable bids or enable them only for certain periods of time. However, it is advisable to use them because they allow customers to engage in a private negotiation that encourages direct booking.
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You can also configure:
- Automatic rejection
- Automatic counter proposal
- Cancellation rule dedicated to those who book by submitting their prices
☞ Docs: Set a cancellation policy
1. Automatic rejection
To avoid receiving requests for reservations with inadmissible price proposals, WuBook allows to activate an automatic rejection. You can define a maximum discount limit in percentage. When the user requests a discount over the limit, the reservation enters but after a few minutes the refusal goes automatically and the reservation status switches automatically to rejected.
2. Counter-proposal
You can also define a counter proposal by setting the maximum discount you are willing to offer. In case of automatic rejection, a link will appear in the rejection notification email allowing the user to enter a new reservation with the discount configured in the Automatic counter-proposal field.
3. Validity periods:
You can assign one or more validity periods to bids. In this way the user will be able to propose the price he/she prefers only for stays within the periods indicated (e.g. in low season).