Zak - Reservations

InsideOut

The InsideOut section allows you to easily identify arrivals, departures and in-home reservations on today's date. You can find it in Reservations ...

Zak - Reservation detail

The reservation detail consists of 5 sections:Settings and CustomerAdminRoomsNotesAdditional servicesSettings and CustomerThis section shows the ma...

Voucher link and online check-in

For each reservation, ZaK creates a link dedicated to your guest to access a web page summarizing his /her reservation. From this page, your guest ...

Reservation status

A reservation can be:Ā  - ConfirmedĀ  - OptionĀ  - OfferĀ  - CancelledĀ  - Cancelled: No ShowYou can set the status of a reservation while creating or m...

Pending Reservations

A reservation may involve one or more stays in different rooms. You can decide not to immediately assign a physical room to a reservation, and leav...

Overbooking

Overbooking is a situation when the total number of rooms reserved for a certain period of time exceeds the total number of rooms available for...

Discontinuous Stays

A "discontinuous stay" is a stay for which the room category is available, but there is NOT availability in the same physical room for the entire p...

YouBook

You can enter on ZaK "direct" bookings (those of your customers who call you, write to you, or show up at the property) through YouBook. This secti...

New reservation - OBSOLETE SECTION

WARNING: this section is obsolete for new customersTo insert a new reservation, we suggest you set Products and Rates and use Youbook:ā˜ž Docs: Produ...

Rack

Through this tool you can check the status and "bookability" of your physical rooms, every day. For example, if you are on the phone with a custome...

Planner

To access the Planner tool click on the link below:ā†³ Link: Zak (All-in-One) > Reservations > PlannerPlanner is a tool that provides you with ...

Reservation Colors

ZaK has a set of colors to be assigned to the reservations in order to easily recognize them on the Planner. Colors allow you to identify "at a gla...

Cancellations - Zak

In this Zak's section, you can display the latest cancellations. Below the direct link to this section:ā†³ Link: Auth Factory > Zak (All-in-One) &...